3D Secure (3DS) helps increase the overall security level of your online payments. This process has been further enhanced with the introduction of the Strong Customer Authentication (SCA).
Strong Customer Authentication
Strong Customer Authentication is a new regulatory requirement designed to make your online purchases safer and even more secure.
What makes Strong Customer Authentication different from 3D Secure
SCA is an additional step that has been added on top of 3D Secure to the process of purchasing goods or services online. You will now be asked to insert a personal password, followed by a one-time password (received via SMS). This personal password is set by yourself using myAPS internet and mobile banking.
How to set your personal password
If you already use myAPS internet and mobile banking
If you’ve already set the password up once and need to reset it
If you’ve already set your password up but need to reset it for any reason, visit myAPS desktop or mobile, select the ‘Card Password’ section and submit the new password you prefer, in the exact same way you set it up the first time.
Please note our Contact Centre cannot change your password for you, nor can they ask you for this password. This is personal and should never be shared.
If you don’t use myAPS internet and mobile banking yet
In this case, kindly sign up for this service. This can be done by following the instructions here or by reaching out to our Contact Centre on (+356) 2122 6644 (Mon to Sun, 8am to 9pm).
The Bank’s team will never ask for your password over email or provide a website link to set or change this password. This can only be done by logging in to myAPS as per the usual process.
Information on Terms & Conditions
Please take time to download the updated Terms and Conditions (Section 1.22 has been updated) by clicking on the button below. Please read and keep a copy of these Terms and Conditions for future reference.
Strong Customer Authentication (SCA) is a European regulatory requirement, part of the revised Payment Services Directive (PSD2). The aim of SCA is to continue minimising the risk of fraudulent transactions and make your online shopping payments safer.
FREQUENTLY ASKED QUESTIONS
- Be 8-15 characters long
- Include a mix of upper and lower case letters
- Include at least 1 number
- Not include special characters or symbols
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