myAPS internet and mobile banking

INTERNET & MOBILE BANKING

Access myAPS anytime, anywhere

myAPS is an internet and mobile banking service, which makes your everyday banking simple, secure and convenient - accessible anytime, anywhere.

Services at a glance Internet banking Mobile app
View account details and history ✔️ ✔️
Open a new account ✔️
Transfer between own accounts ✔️ ✔️
Transfer to another APS account ✔️ ✔️
Transfer to third-party ✔️ ✔️
Bill payments and donations ✔️ ✔️
Mobile-to-mobile payment ✔️
Create standing orders ✔️ ✔️
View standing orders ✔️
Create templates ✔️ ✔️
View templates ✔️
Send a secure message ✔️ ✔️
View statements ✔️
Order a cheque book ✔️ ✔️
View cheque images and unused cheques ✔️ ✔️
Stop cheques ✔️ ✔️
Order a new debit card ✔️
Setting/changing your password for online shopping ✔️ ✔️

How to register for myAPS internet and mobile banking

Register for myAPS internet and mobile banking from the comfort of your home! Download the app and follow our step-by-step guide.

How-to videos on myAPS

Need to pay a bill, carry out a mobile payment or open an account? A series of videos are available at your fingertips, covering the main services available on myAPS internet and mobile banking.

FREQUENTLY ASKED QUESTIONS

myAPS

  • Log on to the myAPS desktop platform here
  • Click on Payments
  • Click on Standing Orders
  • You can now view your Standing Orders
Standing Orders can be created through the myAPS mobile app and desktop platform. However, Standing Orders can be viewed and edited from desktop only. Need help? Click here to watch the 'how to' video.
  • Log on to the myAPS desktop platform
  • Click on Payments
  • Click on Template Management
  • You can now view all your existing templates
Templates can be used and created via myAPS desktop and mobile app. However, templates can be viewed and edited only from the desktop platform. Need help? Click here to watch the 'how to' video.
You need to re-do the sign up process to set a new PIN.
  • Go on the myAPS desktop log in page here
  • Click on 'Sign up'
  • Re-do the sign up process
Need help? Click here to watch the 'how to' video.
No, the physical tokens from the previous internet banking system cannot be used for the myAPS service. You need to get the new physical token by visiting your nearest branch.
This is probably due to the batteries. In that case, replace  the existing batteries with a new set (AAA). If the physical token still doesn't work, take it to your nearest branch and our team will assist.
  • Call our Contact Centre on (+356) 2122 6644 (Monday to Sunday, 08:00 to 21:00) to block your myAPS user
  • Replace your mobile
  • Go to the myAPS desktop log in page here
  • Click on 'Sign up'
  • Re-do the sign up process using your existing username
Need help? Click here to watch the 'how to' video.
  • Go on the myAPS desktop log in page
  • Click on 'Sign up'
  • Re-do the sign up process
Need help? Click here and watch the 'how to' video.
  • Uninstall the myAPS app from your previous mobile
  • When your new mobile is in hand, click here from your laptop / desktop
  • Click on 'Sign up'
  • Re-do the sign up process using your existing username
Need help? Click here and watch our 'how to' videos.
A secure message can be sent through the Message Hub, which can be accessed from both the desktop platform and mobile app. Just click on the envelope icon to log in to your Message Hub.
  • Log on to the myAPS desktop platform or mobile app
  • Click on the Message Hub (photo of the envelope) icon
  • Send us a message and you can include an attachment too!
Yes, the Token on the myAPS app can still be used without an internet connection.
You can either contact our Contact Centre on (+356) 2122 6644 from Monday to Sunday between 08:00 and 21:00 or visit your nearest branch.
You should deactivate the myAPS app when your mobile will no longer be in your possession.
Account history includes all the transactions made from that particular account. Payment history includes all payments made to and received from accounts which are not APS.
  • Current account - Grey
  • Deposit account - Blue
  • Term deposit account - Yellow
  • Loan account - Orange
  • Off-Balance sheet account - Pink
Yes, you can open a Current Account, Savings Account, Virtual Account or a Term Deposit Account in a foreign currency. Joint accounts cannot be opened through internet banking. Before opening an account, please check the latest interest rates here.
  • Become an APS customer
  • Apply for the myAPS service by signing up from the comfort of your home or visiting your nearest branch
  • Both your mobile or physical token, together with your laptop are required to complete the sign up
Need help? Click here to watch the 'how to' video.
Search for 'myAPS' on Google Play (for Android devices) or Apple Store (for Apple devices) and click install. Once installation is completed, the myAPS app will be available on your mobile.
The myAPS mobile app is compatible with smartphones running an iOS or Android operating system with the current or one of the two major previous versions.
Yes, you can use myAPS without the mobile app. In replacement of the mobile app, you will require a physical token.
Available balance is the amount you may withdraw. Reserved funds is 'blocked' money which has been spent and will soon be deducted from your account.
When you encounter errors on myAPS, please call our Contact Centre on (+356) 2122 6644 quoting the error code displayed, and our agent will assist.
You will need to call our Contact Centre on (+356) 2122 6644 from Monday to Sunday, 08:00 to 21:00.
You can settle your bills via myAPS internet and mobile banking. Click here and watch the ‘how to’ video.
A physical token can be collected at any of our branches. The physical token comes with a yearly fee of €10 is applicable.

Any questions?

Visit our Help Centre for 24/7 support and help documentation

Call on

(+356) 2122 6644

Mon - Sun, 08:00 - 21:00

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