Terms and Conditions
Our mission statement is to make the banking experience simpler and more personal. With this in mind, we have simplified our Terms and Conditions to make them clear, simple and easy for you to read and understand.
We are also happy to add that we are the first local bank to have been given the Crystal Mark on our General Terms and Conditions. The Crystal Mark is an internationally recognised mark given by Plain English Campaign to confirm that the information provided in a document is crystal clear!
Kindly read carefully and understand the following Terms and Conditions and the other important documents included below. The use of our banking services is subject to your agreement to all Terms and Conditions and other important documents that may apply from the time you become an APS customer.
These Terms and Conditions and other important documents may apply to both personal and non-personal customers (corporate customers).
If you have any questions about how any of our Terms and Conditions and other important documents apply to your account, product or service, please get in touch and we will be happy to help you.
Our Terms and Conditions and the below mentioned important documents are subject to changes from time to time. Any changes will be effective on their date of publication, unless stated otherwise.
Key changes - December 2025
7. Keeping your details up to date
• You can now update your details in writing, as well as via a branch or myAPS.
• You must inform us immediately and in writing if anyone linked to your account (personal or non-personal) is no longer authorised to act on your behalf.
• For non-personal accounts, this also includes changes to authorised signatories, representatives, or corporate structure.
• We are not responsible for transactions carried out before we receive and confirm notice that access should be removed.
15. Giving us instructions / Cash deposits
• Counterfeit banknotes deposited through machines will be retained and sent to the Central Bank of Malta for verification.
• If confirmed as counterfeit, the amount will not be credited, and any provisional credit may be reversed.
22. Interest, fees and tariffs
• From 1 January 2026, interest on eligible deposit accounts, payment accounts (including those with a credit limit), and term deposit accounts opened or renewed from that date will be calculated on cleared funds using a 365-day year.
• Fees, charges, and interest rates continue to be available in the Tariff of Charges and Interest Rate Fact Sheet at branches and online.
Specific Terms and Conditions
Terms and Conditions that apply together with the General Terms and Conditions for the account, product or service that our customers are using.
Other important links
Interest Rates
Tariff of Charges
Data Privacy Policy
Cut-off Times
