News Details

APS Valletta staff getting ready for branch re-opening

28/11/2017

Following the recent inauguration of APS Bank's brand new Sliema branch, the team at the newly refurbished Valletta branch met for an intensive three-day offsite orientation event.

 

APS Valletta branch training

(From left to right) Back row: Terrence Seychell, Kersten Grech, Mitch Parnis
Middle row: Cherise Grixti, Josanne Zammit, Bernadette Cassar, Diana Borg Briffa, Marco Lia, Edward Polidano
Front row: Aaron Mifsud, Anthony Buttigieg, Mireille Farrugia, Loridana Sciberras, Leanne Callus, Amy Ciantar, Sinclair Cassar

 

Between Monday, 13 November and Wednesday, 15 November, the APS staff members convened at the Radisson Blu Resort in St Julian's to be coached on business etiquette, effective communication and overseeing the customer experience, among other topics.

The sessions were delivered by speakers Jo Caruana of Finesse Consulta and motivational coach Nathan Farrugia, as well as members of APS Bank's senior management. This training is a staff development initiative of the Bank's Human Capital Department in tandem with the Branch Transformation Project team.

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