News Details

APS Bank prepares for the launch of its new branch in Sliema

03/10/2017

APS Bank employees have undergone an intensive three-day training programme on interpersonal skills as part of the Bank’s branch transformation project. The Sliema Branch team attended the training last week which included topics such as the Customer’s Experience at the new branch, Business Etiquette and Effective Communication.

APS Sliema branch training

From left to right: Claire Portelli, Melanie Borg, Lorna Mizzi, Stephanie Borg Caruana, Aaron Mifsud,
Stephanie Sant, Anne Marie Bonello, Alexia Cesare, Anthony Buttigieg, Claudette Diacono and Petra Testaferrata Moroni Viani

 

External speakers Jo Caruana of ‘Finesse Consulta’ and motivational coach Nathan Farrugia joined members of APS Bank’s senior management in delivering the training. CEO Marcel Cassar rounded up the programme with an interactive closing session involving all participants.

 

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