Contact Centre Officer

Reference:  APS.72.19

Status: Open


The Contact Centre Officer will be assisting the customers by conveying clear information and seeking to resolve problems at the point of contact. This position is based on a shift basis.

Requirements

• Preferably possess a qualification in Banking;

• Previous experience of working in a contact centre environment would be considered an asset;

• Customer focused;

• Analytical and interpersonal skills.

Closing date for applications is 10th November 2019. Interested applicants are invited to view the full position description and to download the application form.

Applications, including a detailed CV, are to be addressed to the Head of Human Capital, APS Centre, Tower Street, Birkirkara BKR 4012 or sent by email on vacancy@apsbank.com.mt

Download Position Description

Download Application Form

 

 

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APS Bank plc is licensed to undertake the Business of Banking and to conduct Investment Services business by the Malta Financial Services Authority and is enrolled in Tied Insurance Intermediaries List under the Insurance Intermediaries Act 2006