Contact Centre Officer

Reference:  APS.72.19

Status: Open

The Contact Centre Officer will be assisting the customers by conveying clear information and seeking to resolve problems at the point of contact. This position is based on a shift basis.


• Preferably possess a qualification in Banking;

• Previous experience of working in a contact centre environment would be considered an asset;

• Customer focused;

• Analytical and interpersonal skills.

Closing date for applications is 10th November 2019. Interested applicants are invited to view the full position description and to download the application form.

Applications, including a detailed CV, are to be addressed to the Head of Human Capital, APS Centre, Tower Street, Birkirkara BKR 4012 or sent by email on

Download Position Description

Download Application Form



Copyright © 2017 APS Bank plc
APS Bank plc is regulated by the Malta Financial Services Authority as a Credit Institution under the Banking Act 1994 and to carry out Investment Services activities under the Investment Services Act 1994. The Bank is also registered as a Tied Insurance Intermediary under the Insurance Distribution Act 2018.